Privacybeleid

The controller responsible for data processing is: Philip Kehela, Flandrische Str. 2, 50672 Köln, Email: datenschutz@mokebo.de, Telephone: +49 (0) 221 26040717

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a web page is accessed, the web server merely automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and which documents the request. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. In accordance with Art. 6 (1) sentence 1 lit. f GDPR, this serves to protect our legitimate interests, which prevail within the scope of a balancing of interests, in the correct presentation of our services. All access data is deleted no later than seven days after the end of your visit to the site.

1.1 Hosting
The services for hosting and displaying the website are provided in part by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

1.2 Content Delivery Network
In order to reduce loading times, we use a so-called content delivery network ("CDN") for some services. With this service, content such as large media files is delivered via regionally distributed servers of external CDN service providers. Access data is therefore processed on the servers of the service providers. Our service providers act for us within the scope of order processing. Our service providers are based in and/or use servers in countries outside the EU and the EEA. There is no adequacy decision of the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. Data processing for contract handling and for making contact

2.1 Data processing for contract handling
For the purpose of contract handling (including enquiries about and processing of any existing warranty claims and claims arising from breaches of performance, as well as any statutory update obligations) in accordance with Art. 6 (1) sentence 1 lit. b GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, because in these cases we absolutely require the data for contract handling and cannot dispatch the order without it. Which data is collected can be seen from the respective input forms. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping handling, can be found in the following sections of this privacy policy. After the contract has been completely processed, your data will be restricted for further processing and deleted after expiry of the retention periods under tax and commercial law in accordance with Art. 6 (1) sentence 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

Merchandise management system
We use merchandise management systems from external service providers for order and contract handling. Our service providers act for us within the scope of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2.2 Customer account
We collect personal data if you voluntarily provide it to us when opening a customer account. Mandatory fields are marked as such, because in these cases we absolutely require the data to open the customer account and you cannot complete the account opening without providing it. Which data is collected can be seen from the respective input forms. We use the data you provide for contract handling and to process your enquiries in accordance with Art. 6 (1) sentence 1 lit. b GDPR. Your customer account can be deleted at any time, either by sending a message to the contact option described in this privacy policy or via a function provided for this purpose in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

2.3 Making contact
Within the scope of customer communication, we collect personal data in accordance with Art. 6 (1) sentence 1 lit. b GDPR in order to process your enquiries, if you voluntarily provide it to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such, because in these cases we absolutely require the data to process your contact request. Which data is collected can be seen from the respective input forms. After your enquiry has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

3. Data processing for the purpose of shipping

In order to fulfil the contract in accordance with Art. 6 (1) sentence 1 lit. b GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

The same applies to the transfer of data to our manufacturers or wholesalers in cases where they handle shipping for us (drop shipping). They are deemed to be shipping service providers within the meaning of this privacy policy.

Transfer of data to shipping service providers for the purpose of shipping notification
If you have given us your express consent to do so during or after your order, we will pass on your email address and telephone number to the selected shipping service provider on the basis of that consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR, so that they can contact you prior to delivery for the purpose of announcing or arranging the delivery. Consent can be withdrawn at any time by sending a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After withdrawal, we will delete the data you provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

Hermes Germany GmbH, Essener Straße 89, D-22419 Hamburg, Germany
DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany

4. Data processing for payment handling

When handling payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction handling
Depending on the payment method selected, we pass on the data required to process the payment transaction to our technical service providers, who act for us within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfil the contract in accordance with Art. 6 (1) sentence 1 lit. b GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the order process. In this respect, the privacy policy of the respective payment service provider applies. If you have any questions about our partners for payment handling and the basis of our cooperation with them, please use the contact option described in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and the optimisation of our payment processes
Where applicable, we provide our service providers with further data which they use, together with the data necessary for processing the payment, as our processors for the purpose of fraud prevention and the optimisation of our payment processes (e.g. invoicing, handling of contested payments, accounting support). In accordance with Art. 6 (1) sentence 1 lit. f GDPR, this serves to protect our legitimate interests, which prevail within the scope of a balancing of interests, in safeguarding ourselves against fraud and in efficient payment management.

4.3 Identity and credit checks when selecting Klarna payment services
Klarna direct debit, purchase on account via Klarna: If you opt for the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we forward your data to Klarna as part of payment and contract handling in accordance with Art. 6 (1) sentence 1 lit. b) GDPR. This data is transmitted so that Klarna can issue an invoice for the invoice handling you have requested and carry out an identity and credit check. Please understand that we can only offer you the respective Klarna payment method if this is made possible by the results of the credit check. Detailed information on this and on the credit agencies used can be found in Klarna's data protection information.

4.4 Identity and credit checks when selecting Billpay payment services (operated by Klarna Bank AB)
If you opt for the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Billpay), we forward your data to Billpay as part of payment and contract handling in accordance with Art. 6 (1) sentence 1 lit. b) GDPR. This data is transmitted so that Billpay can issue an invoice for the invoice handling you have requested and carry out an identity and credit check. Please understand that we can only offer you the respective Billpay payment method if this is made possible by the results of the credit check. Detailed information on this and on the credit agencies used can be found in Billpay's data protection information.

5. Advertising by email and telephone

5.1 Email newsletter with registration and newsletter tracking
If you subscribe to our newsletter, we use the data required for this purpose or separately provided by you in order to regularly send you our email newsletter on the basis of your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR.

You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.

After unsubscribing, we delete your email address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) sentence 1 lit. a GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

Please note that we evaluate your user behaviour when sending the newsletter. To this end, we also analyse how you interact with our newsletter by measuring, storing and evaluating open rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking"). For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) which are stored on our website. For the evaluations, we link in particular the following "newsletter data": the page from which the page was requested (so-called referrer URL), the date and time of the request, the description of the type of web browser used, the IP address of the requesting computer, the email address, the date and time of registration and confirmation, and the single-pixel technologies with your email address or your IP address and, where applicable, an individual ID. Links contained in the newsletter may also contain this ID. If you do not wish to be subject to newsletter tracking, you can unsubscribe from the newsletter at any time as described above. The information is stored for as long as you are subscribed to the newsletter.

5.2 Newsletter dispatch
The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are based in and/or use servers in the following countries, for which the European Commission has established an adequate level of data protection by decision: United Kingdom.

Our service providers are based in and/or use servers in these countries: USA, Australia. There is no adequacy decision of the European Commission for this country / these countries. Our cooperation with them is based on these safeguards: standard data protection clauses of the European Commission.

Our service providers are based in and/or use servers in these countries: USA, India. There is no adequacy decision of the European Commission for this country / these countries. Our cooperation with them is based on these safeguards: standard data protection clauses of the European Commission.

5.3 Telephone advertising
Insofar as you have given your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR, we use the data required for this purpose or separately provided by you for our own advertising purposes, e.g. to inform you about interesting offers and our products. You can withdraw your consent at any time, either by sending a message to the contact option described in this privacy policy or by giving verbal notice during any call. After withdrawal, we delete your telephone number, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

6. Cookies and other technologies

General information
In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognise your browser on your next visit (persistent cookies).

Protection of privacy on end devices
When you use our online services, we use strictly necessary technologies in order to be able to provide the telemedia service you have expressly requested. In this respect, storing information on your end device or accessing information already stored on your end device does not require consent.

For functions that are not strictly necessary, storing information on your end device or accessing information already stored on your end device requires your consent. Please note that if consent is not given, parts of the website may not be fully usable. Any consent you have given remains in place until you adjust or reset the respective settings on your end device.

Any subsequent data processing by cookies and other technologies
We use technologies that are strictly necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process your IP address, the time of your visit, device and browser information as well as information about your use of our website (e.g. information about the contents of the shopping cart). In accordance with Art. 6 (1) sentence 1 lit. f GDPR, this serves our legitimate interests, which prevail within the scope of a balancing of interests, in an optimised presentation of our services.

We also use technologies to fulfil the legal obligations to which we are subject (e.g. in order to be able to demonstrate consent to the processing of your personal data) as well as for web analytics and online marketing. Further information on this, including the respective legal basis for the data processing, can be found in the following sections of this privacy policy.

You can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you have consented to the use of the technologies in accordance with Art. 6 (1) sentence 1 lit. a GDPR, you can withdraw your consent at any time by sending a message to the contact option described in this privacy policy.

7. Use of cookies and other technologies for web analytics and advertising purposes

Insofar as you have given your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR, we use the following cookies and other third-party technologies on our website. Once the purpose ceases to apply and we stop using the respective technology, the data collected in this context will be deleted. You can withdraw your consent at any time with effect for the future. Further information on your options for withdrawal can be found in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google services for web analytics and advertising purposes
We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") described below. The information about your use of our website automatically collected by the Google technologies is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. If your IP address is collected via the Google technologies, it is truncated before being stored on Google's servers through the activation of IP anonymisation. Only in exceptional cases is the full IP address transferred to a Google server and truncated there. Unless stated otherwise for the individual technologies, the data processing takes place on the basis of an agreement between joint controllers concluded for the respective technology in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address is generally not merged with other Google data. The data processing takes place on the basis of an agreement on order processing by Google.

For the purpose of optimised marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and subsequently use it to improve Google services. Data sharing with Google within the scope of these data sharing settings takes place on the basis of an additional agreement between controllers. We have no influence on the subsequent data processing by Google.

We also use the Google Analytics extension Google Optimize to create and run tests.

For the purpose of optimised marketing of our website, we use the so-called User ID function. This function allows us to assign a unique, permanent ID to your interaction data from one or more sessions on our online presences and thus analyse your user behaviour across devices and sessions.

For web analytics purposes, the Google Analytics extension Google Signals enables so-called "cross-device tracking". Insofar as your internet-enabled devices are linked to your Google account and you have activated the "personalised advertising" setting in your Google account, Google can create reports about your usage behaviour (in particular cross-device user numbers), even if you change your end device. No processing of personal data by us takes place in this respect; we merely receive statistics created on the basis of Google Signals.

For web analytics and advertising purposes, the Google Analytics extension known as the DoubleClick cookie enables your browser to be recognised when you visit other websites. Google will use this information to compile reports on website activity and to provide further services relating to website use.

Google AdSense
Our website markets space for third-party advertisements via Google AdSense. These advertisements are displayed to you in various places on this website. The so-called DoubleClick cookie enables the display of interest-based advertising through the collection and processing of data (IP address, time of visit, device and browser information as well as information about your use of our website) and through the automatic assignment of a pseudonymous user ID, which is used to determine interests based on visits to this and other websites.

Google Ads
For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing cookie is set when you visit our website. Through the collection and processing of data (IP address, time of visit, device and browser information as well as information about your use of our website) and by means of a pseudonymous cookie ID and on the basis of the pages you have visited, it automatically enables interest-based advertising. Any further data processing only takes place if you have activated the "personalised advertising" setting in your Google account. If, in this case, you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads conversion tracking to measure your subsequent usage behaviour if you have reached our website via a Google Ads advertisement. Cookies may be used for this purpose and data may be collected (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a web page or subscribing to a newsletter), from which usage profiles are created using pseudonyms.

Google Fonts
In order to present the content on our website in a uniform manner, the script code "Google Fonts" collects data (IP address, time of visit, device and browser information), transmits it to Google and it is subsequently processed by Google. We have no influence on this subsequent data processing.

7.2 Use of Facebook services for web analytics and advertising purposes

Use of Facebook Pixel
We use the Facebook Pixel within the scope of the technologies of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland") described below. The Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a web page or subscribing to a newsletter), from which usage profiles are created using pseudonyms.

For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which automatically enables your browser to be recognised when you visit other websites by means of a pseudonymous cookie ID. Facebook (by Meta) will merge this information with further data from your Facebook account and use it to compile reports on website activity and to provide further services relating to website use, in particular personalised and group-based advertising. The information about your use of our website automatically collected by the Facebook (by Meta) technologies is generally transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision of the European Commission for the USA. Insofar as the transfer of data to the USA falls within our responsibility, our cooperation is based on standard data protection clauses of the European Commission. Further information about data processing by Facebook can be found in the privacy policy of Facebook (by Meta).

Facebook Analytics
Within the scope of the Facebook Business Tools, statistics on visitor activity on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing takes place on the basis of an agreement on order processing by Facebook (by Meta). Their analysis serves the optimal presentation and marketing of our website.

Facebook Ads (Ads Manager)
We use Facebook Ads to advertise this website on Facebook (by Meta) and on other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the precise implementation, in particular the decision on the placement of the advertisements with individual users. Unless stated otherwise for the individual technologies, the data processing takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.

8. Social media

8.1 Social plugins from Facebook (by Meta), Instagram (by Meta), Pinterest, WhatsApp
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when you call up our website. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, use the Like or Share button.

8.2 Our online presence on Facebook (by Meta), Instagram (by Meta), LinkedIn
Insofar as you have given your consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR to the respective social media operator, when you visit our online presences on the social media listed above, your data will be automatically collected and stored for market research and advertising purposes, from which usage profiles are created using pseudonyms. These may be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of the data by the respective social media operator, as well as a contact option and your related rights and settings options for protecting your privacy, please refer to the providers' privacy policies linked below. If you nevertheless need assistance in this regard, you can contact us.

Facebook (by Meta) is a service of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information about your use of our online presence on Facebook (by Meta) automatically collected by Meta Platforms Ireland is generally transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. The data processing within the scope of visiting a Facebook (by Meta) fan page takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

Instagram (by Meta) is a service of Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Meta Platforms Ireland"). The information about your use of our online presence on Instagram automatically collected by Meta Platforms Ireland is generally transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA, and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission. The data processing within the scope of visiting an Instagram (by Meta) fan page takes place on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.

LinkedIn is a service of LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information about your use of our online presence on LinkedIn automatically collected by LinkedIn is generally transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA, and stored there. There is no adequacy decision of the European Commission for the USA. Our cooperation with them is based on standard data protection clauses of the European Commission.

9. Contact options and your rights

9.1 Your rights
As a data subject, you have the following rights: in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein; in accordance with Art. 16 GDPR, the right to request the immediate rectification of incorrect personal data stored by us or the completion of such data; in accordance with Art. 17 GDPR, the right to request the erasure of your personal data stored by us, unless further processing is necessary for exercising the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims; in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as the accuracy of the data is contested by you, the processing is unlawful but you object to its erasure, we no longer need the data but you require it for the establishment, exercise or defence of legal claims, or you have objected to the processing in accordance with Art. 21 GDPR; in accordance with Art. 20 GDPR, the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller; in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or of our company headquarters for this purpose.

Right to object
Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail within the scope of a balancing of interests, you can object to this processing with effect for the future. If the processing takes place for direct marketing purposes, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you only have a right to object if there are grounds relating to your particular situation. After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defence of legal claims. This does not apply if the processing takes place for direct marketing purposes. In that case, we will no longer process your personal data for this purpose.

9.2 Contact options
If you have any questions about the collection, processing or use of your personal data, or regarding information, rectification, restriction or erasure of data, as well as the withdrawal of consent given or objection to a particular use of data, please contact us directly using the contact details in our legal notice.